Unfortunately, we are a small family run e-commerce company and do not provide customer service over the phone.
We do however respond quickly to email and have great customer satisfaction which you can see from our reviews.
The security of your payment information is very important to us.
If you pay for your order through an online wallet like PayPal, we never receive your credit card information.
If you pay through our website using a credit card, we contract with third-party payment processors who are responsible for ensuring that your payment data is handled securely at every step:
Your credit card information is collected on a secure HTTPS web page using SSL.
We use credit card processing firms that are fully PCI-DSS compliant, which means they meet all industry standards for cardholder security.
We never store your credit card number or your security code (CVV code). We only store a payment "token" (an order number generated by the processor), which allows us to charge your card automatically for auto-renewing subscriptions, or to look up your payment transaction without having your card details.